Refund policy

 

We want you to love your bikini! If your size or style isn't quite right, we offer exchanges and store credit so you can find your perfect fit. If you're between sizes, we recommend sizing down for the best period-proof protection. :)

Due to the intimate nature of swimwear and for hygienic reasons, we are unable to accept returns for refunds. However, we are happy to offer exchanges or store credit on unworn bikinis if your size or style isn't quite right!

To be eligible for an exchange or store credit, items must be unworn, unused, with tags attached, and in their original packaging. Proof of purchase is required.

To start a return, you can contact us at shopbambibikini@gmail.com with the subject line: "EXCHANGE". Please let us know why you are exchanging and what you would like to exchange for.

If your exchange is approved, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.

To be eligible for an exchange or store credit, please notify us within 7 days of receiving your order and ship the item back within that timeframe. We must receive the item no later than 30 days from the purchase date.

Once we receive and inspect your item, we will issue your store credit. :)

You can always contact us for any question at shopbambibikini@gmail.com.

Damages and issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item so we can evaluate the issue and make it right.

We carefully inspect all items before shipment, but if an issue occurs, please reach out with photos of the item and packaging so we can assist you as quickly as possible.

Exceptions / non-returnable items
Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on gift cards.